Project Documents Uploader
Request a pre-install site inspection from HG production when something on site needs human eyes before the install crew dispatches. No prerequisites — fire this whenever you flag a concern.
Path or walkthrough areas the crew needs to be aware of — gate width, side-yard access, stairs, slope, anything that affects how materials get to the install zone.
Front yard, back yard, and access path — the three the crew always needs first. Add gate width, hardscape, and drainage shots if relevant.
OneNote sketch exported as PDF. Shows measurements and zones. Multi-upload supported for revisions — the latest is what the crew sees.
Document any pre-existing damage in the work area (concrete cracks, fence issues, sprinklers, irrigation, etc.). If there is no visible damage, check the bypass box below to confirm.
60-second walk-around for slope, drainage, or customer-specific requests. Helps the crew plan, but not required to dispatch.
The install is complete and the customer is happy. Final shots — completed project, customer reactions, before/after pairings. Photos and videos both welcome here. Lands in the AGM contact card as a permanent record.
Post-install problem documentation — damage discovered after the crew left, work that was missed, callbacks needed, customer complaints. Photos and videos both welcome. Every upload here pings HG ops on Slack so a triage decision can happen fast.
Files are saved as you upload them. Click below any time to rebuild the installer packet with the latest set.